| Frequently Asked Questions Welcome to our Frequently Asked Questions section. We appreciate your interest and hope that you find what you need below. If you have any further questions please do not hesitate to E-Mail us at info@ProtechAutoService.com Where are you located? On California Road across from the big blue MOORE sign. At the intersection of Pumping Station & California Roads we are located South (towards Rte. 313) in the California Road Business Center. Look for the Small Protech Auto Systems sign on the side of the road. Call for directions anytime at 215-529-7915. info@ProtechAutoService.com What should I look for in an Automotive Service Facility? First and foremost, do you feel comfortable with the people you are trusting to service your vehicle? Do they treat you as a person they care about, or just another work order? Look for A.S.E. Certification; this is an industry standard for experience & knowledge. Quality is important; ask for recommendations from friends & family or request references from the company. Cleanliness and appearance are important; how many times have you received your vehicle back with grease marks on the hood, door latch, or steering wheel? Last but not least, are you getting a Quality job at an Honest price? We at PROTECH AUTO provide all of these and more!!! Call to make an appointment today!! info@ProtechAutoService.com Can you do Warranty Repairs? Federal emissions warranties are extensive and cover many components; call us for detailed information on what may be covered. In many cases we can perform covered repairs, less the deductible stated in your contract. Most Used Car purchases offer Maintenence Contracts; we can service most of these, with our company handling all the paperwork. Should you have questions concerning what may or may not be covered under an extended warranty please contact us at 215-529-7915.info@ProtechAutoService.com How can I find out what is going on in your industry and at your company? Check our calendar page. Our calendar page has descriptions of exciting upcoming events. info@ProtechAutoService.com What are your Hours? Monday to Friday 8:00am to 6:00pm – Please call for an appointment and to check availability. 215-529-7915 or email us at – info@ProtechAutoService.com What is your Warranty? For most covered repairs we offer 1 year or 12,000 miles warranty for Parts & Labor. In many cases a Lifetime Part warranty is offered on parts. Stop in to request more information on our warranty policies.info@ProtechAutoService.com Phone 215-529-7915 | FAX 215-529-7915 | info@ProtechAutoService.com 550 CALIFORNIA ROAD SUITE 13 | QUAKERTOWN | PA USA | 18951 |